Change isn’t slowing down and neither are the emotions that come with it. In our latest Inclusion Geeks webinar, Navigating Change with Empathy and Inclusion, Felicia Jadczak explored how organizations can lead with care, not chaos.
She reminded us that while most change models focus on process, real transformation happens when people feel seen, informed, and supported.
Key highlights:
- Change fatigue is real. The average employee now faces 20 major organizational shifts per year, up from just two in 2016.
- Trust matters. It’s built on humanity, capability, reliability, and transparency.
- Psychological safety fuels inclusion. When people feel safe to ask questions or express doubt, they’re more likely to adapt and engage.
- Empathy is a leadership skill. Even small gestures like asking “What would make this change easier for you?” can shift culture.
- Celebrate small wins. Recognize progress before perfection.