Our Theory of Change
Ecological Approach
We believe that in order to transform the workplace landscape, an ecological approach guided by fair and compassionate principles is necessary. Workplace inequities are often caused by biases, behaviors, and policies that uphold systems of power and privilege. Therefore, we prioritize intentional and meticulous efforts to bring about change at all levels:
- individually,
- interpersonally,
- organizationally, and
- collectively as a society
As a training and consulting firm, we understand that knowledge and awareness are important but not enough to shift behaviors and organizational cultures on their own. Our goal is to combine education with action.
Instead of merely naming symptoms of workplace issues, we support our clients in recognizing and addressing the root causes of inequities while developing communities of knowledge, capacity, practice, healing, and resilience. By focusing on these key areas, we believe we can create more compassionate and inclusive workplaces.
Our theory of change is built on four core components:
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EDUCATION: we provide webinars, workshops, programs, and online courses using adult learning theories and engagement strategies to create a space of learning and curiosity. We aim to broaden organizations' awareness of the ways in which workplace inequities impact their day-to-day work, and offer ways to reduce biases, discriminations, and other harmful behaviors. -
STRATEGY: we recognize that organizations need to go beyond workshops and webinars to do deep work and change their internal culture and climate. Our strategy work includes organizational assessments, focus groups, interviews, strategic proposals, implementation, and accountability measures. We tailor learning and development plans to specific needs and gap areas within each organization.
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COACHING: We believe that practicing inclusive ways of working is the most impactful way to witness shifts in behaviors. Coaching is included in various programs and offerings to build individual and communal capacity for change, healing and resilience.
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COMMUNITY: Community is a critical component of our theory of change. Institutions don’t run themselves, and individuals don’t exist in isolation. We leverage the power of building strong communities by sharing the stories and wisdom of people who have deep lived experience and insight into making the workplace and world a kinder, more compassionate place.
Measuring our Impact
We measure our impact using a mix of quantitative and qualitative tools, focusing on areas such as employee satisfaction, retention, benefits, workplace processes, and overall improvements in organizational culture and climate. Through regular surveys, feedback loops, and evaluation tools, we assess the effectiveness of our programs and identify areas for growth. This ongoing learning process allows us to adapt and evolve our approach, ensuring we support organizations in building workplaces that reflect the values of fairness, inclusion, and shared responsibility.
Our Theory of Change can be viewed holistically as a series of actions every organization can take as they move through their inclusion journey.
